Measuring social impact design
Workforce
Strategy
Production
Key result
Firm gained the ability to consistently communicate and measure design performance.
I worked with YLabs’ Executive and Design Directors to build a comprehensive performance assessment tool for their team of seven designers.
Berkeley, CA- and Kigali, Rwanda-based YLabs Global designs, tests, and advocates for youth-driven solutions that address the biggest challenges to young people’s health and economic opportunity worldwide. Their process is design-driven, but lacked a stable set of criteria against which designers’ performance could be measured.
Workforce
Understanding YLab's unique culture
Clear performance metrics empower team members to understand what’s expected of them, chart their growth, and plan their career. Our goals were:
Identify and map design competencies across levels
Use the matrix to complete one round of design team assessments
Port the matrix into a third-party assessment tool
Integrate this matrix format into other teams
Dr. Rebecca Hope, Executive Director
Theodora Gibbs, Design Director
Strategy
Coordinating the matrix with other departments
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Production
Building and shipping the final tools
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